FAQs

Get instant answers in FAQs.

  • How to update my account information?

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    Click any of these (avatar/nickname/icon) in the bottom-left corner to enter the Personal Center.

    •Nickname​​: Customizable field for use in alert emails.​

    •Time Zone : Automatically matched based on registration IP, with support for manual adjustment.

    Click “Save” to apply changes immediately.

    •Change Password​​: Update login credentials anytime.

    •Log Out​​: Temporarily exit current account.

    •Delete Account​​: Permanently delete all account data.

  • How to register an account?

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    Enter valid email address, username, and set a secure password(8-16 characters with numeric, alphabetic & special symbols). Then click “Register Now” to trigger activation email.

    Check inbox for “register” system email(If not found, inspect spam/junk folders). Click verification link within 2 hours to confirm account ownership.

    Successful activation will automatically redirect you to the login page. Enter registered email & password, complete human verification and click “Log in” to access platform.

    ▸ No activation email? Use Resend Verification function

    ▸ Link expired? Re-register with same credentials

    ▸ Locked account? Contact monitor-365@outlook.com