FAQs

Get instant answers in FAQs.

  • How to submit feature requests or product feedback?

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    As a startup team, your suggestions and feedback mean the world to us! We eagerly look forward to hearing from you to help improve our product. You can easily submit through:

    After logging in, click the “Feedback” button in the bottom-right corner of any page to access the feedback form. Describe your specific requests, and we’ll promptly follow up upon submission.

    Reach out anytime at monitor-365@outlook.com. Whether it’s a desired new feature, experience optimization, or any ideas while using the product, feel free to share.

    Feedback submitted through the official in-platform channel will earn you free licenses upon review and approval!

  • How to earn more free licenses?

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    To continuously improve our products and services, users providing product feedback will receive free licenses. ​​Steps to get rewards:​​

    Click the “Feedback” button at the bottom-right corner of any page within Monitor 365 to submit your suggestions.

    Describe any issues encountered with Monitor 365 or optimization suggestions.

    Upload up to 3 relevant images (optional).

    Complete CAPTCHA verification and click the “Submit” button.

    Our team will review and evaluate your suggestions within 3-5 business days.

    1-10 monitoring licenses will be issued upon approval (based on suggestion value assessment).

    Rewards increase with submissions, with no upper limit.

    You can check acquired licenses in the “Monitor Amounts” dashboard.

    – High-quality suggestions (feature optimizations/bug fixes) receive higher rewards.

    – Do not submit duplicates or invalid content (ads/irrelevant info will be rejected).

    – Maximum of one feedback submission per hour.

    – Results will be notified via email regardless of acceptance.